I sent an email to the dealer on the condition I received my vehicle back after the service was performed. The was marks on the window from the IP re installation, dirt and grease on the seats, headliner and IP. Seat bolster was stressed from a heavy object sitting on it for a long period of time, and I found an additional fastener in my seat, which will 90% will in a BSR issue.
Thank you for bringing this to our attention and taking the time to leave a review, Heidi. We regret to hear of the issues you are having with your vehicle, and apologize for any inconvenience this has caused. We would like to continue to help, as we want to make sure your vehicle is safe when on the road.
Bill Ritter was very helpful from the minute I walked in the door. He answered my questions, listened to what I was looking for, went over my options and spent time with me in the vehicle explaining all the new technology.
Brought my Yukon Denali XL in for service and a faulty brake light. Car was serviced the same day and returned awaiting the brake light module that was on order. The service department was clean, friendly and efficient.