I travelled from South Carolina (my home) to Michigan for a special event. My car had been giving me some trouble with parasitic power drain. I decided to take it to Shelton while I was in town to get maintenance performed and told the service rep about my issues. He had the vehicle tested and it showed the battery was in need of replacement, which thankfully was still under warranty (by only a few days). He also explained the potential cause of the drain, and after looking back, he may be correct. I'm happy with the explanation and certainly the service reps dedication to solving the problem.