I was able to get an appointment quickly and when I got there I was greeted by my serviceman and told what to expect and about how long it would take. When they were almost finished my salesman came in & gave me a print out of a maintenance schedule for my vehicle which was helpful. My car was washed and I was on my way!
Appointment scheduled for routine maintenance and a recall campaign. I was met at my vehicle by a properly masked advisor who went over the plan for my vehicle and showed me to the comfortable/clean waiting area. About 90 mins later, my Sierra was done and back on the road.
FOR MANY YEARS I'VE HAVE HAD EXCELLENT SERVICE & ADVICE FROM SHELTON BUICK SERVICE DEPARTMENT. THE RECORDS KEPT OVER TIME HAS ALERTED ME WHEN MY CAR NEEDS ATTENTION.CONSEQUENTLY, JEFF HAS ALWAYS BEEN ON HAND TO MAKE SURE EVERYTHING IS DONE IN A TIMELY MANNER. MANY THANKS. J. BURMEISTER
Very happy with my purchase from the fine folks at Shelton. I first encountered Jeanne M. through a series of email conversations. She arranged test drives of the two vehicles I was interested in. I went home after the test drive to think about my decision and totally appreciated the fact that I was not pressured in any way. My sales consultant Steven and the sales manager, Bill, worked with me as far as pricing and also accommodated a few other requests I made. I liked the personalities of everyone I encountered and would highly recommend this team of professionals.