Jeff P. in the Service Department is an employee that you should value and treasure. He is helpful, always recognizes clients he has dealt with before - provides excellent analysis of issues - and is very reassuring that things will be taken care of. I have spent over 7,000 on my car for repairs and maintenance - and Jeff has made this "pill" a lot easier to swallow. It probably helps that I also love my car! He is the sole reason that I would never take my car elsewhere to be serviced - even for an oil change.