Marc (I believe) was pleasant. Thought I was a crazy clueless female but pleasant. (Amber was a grump and being rude to him.) The shuttle drivers were both great! Tipping is always awkward for me and I like when they can't accept tips, but down $10 nonetheless; at least they were both enjoyable. Marc was big to admit he did not know my Enclave had an ionizer (I was complaining of smell and defrost being needed constantly). That was "shot" and needed a new one. I was also deemed to be crazy to think my car was putting itself into park while pulling into my garage, which involves going forward/backward adjustments. Kept making grinding transmission noise and slipping into park. My husband finally figured out after the fact that it's a new safety feature that when the door is open, it will put itself into park. I crack the door to see the midline of the garage, so no longer do that. And lastly, a car wash would have been nice. My car was filthy (my doing), but it's always a nice service to get it back clean. So not a super knowledgeable visit, but I'm big on people being pleasant, and Marc was that!
Thank you for taking the time to highlight some of our staff. We sincerely value your business and look forward to your next visit.